Troy Love, CTA, CMP, CEM has 25 years of experience in the hospitality industry, including nine years at the helm of a casino organization. He holds a B.S. in Social Science and an M.S. in Tourism Management. He currently works as the Senior Sales Manager for Visit San Antonio.
IAEE recently spoke with Troy about how he entered into the exhibitions and events industry, as well as his involvement with the CEM Learning Program.
How did you become involved in the industry?
I have been in the hospitality industry since high school, but it wasn’t until I took a Tourism elective during my senior year in college that I got hooked on pursuing this industry professionally. Loving to travel and meeting new people greatly motivated me.
What are your responsibilities in your current role?
My responsibilities primarily include promoting San Antonio as a convention, meeting and incentive destination while securing definite commitments from associations and corporations to utilize hotel rooms and meeting facilities.
What drives your involvement with IAEE and the CEM Learning Program?
I’ve been involved with IAEE since my first Expo! Expo! in 2007. I’ve always had the desire to give back and help others in their professional careers.
When did you become a member of the CEM faculty?
I joined the CEM Faculty in October 2013.
What was your most memorable experience from teaching?
My most memorable experience is always seeing students that were in my class walk across the stage at IAEE Expo! Expo!.
What are a few of the benefits of teaching CEM?
- Being a part of something larger than yourself.
- Building new relationships.
- Learning from your students.
How has the CEM designation helped you in your career?
My CEM designation has kept me abreast of the changes in our industry, as well as provided me the new connections I needed to continue to learn and grow.
Do you have any advice for other CEMs who may want to start teaching?
Do it! Teaching is a great feeling and it provides a wonderful connection to all the new CEMs.